first impression is rather dull. reception is slow...

first impression is rather dull. reception is slow & unknowledgable to say the least, seems like our group was talking to zombies. wifi in the lobby doesn't work, physically waited @ reception for toothbrush & toothpaste for 15 minutes. (if they went out to buy it for us, i will take this back & give them an extra star) the bathtub was clogged for all parties, plus the room smells like an old hospital. service was horrible & that's an understatement.