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Shaheen Ghazazani
Review of BMW Toronto

4 years ago

Sent a car for a car inspection assuming since the...

Sent a car for a car inspection assuming since they are a BMW dealership they will be trained enough to give a proper inspection - (I was hoping to buy, seller was nice enough to bring it in for free for me before purchase)

387$ dollars for a pre-purchase inspection later they never checked the tuned on the car and essentially flagged a whole bunch of things that don't exist - when the service manager was confronted he agreed that they did not properly check the tune of the car before the pre-purchase inspection, when asked if they could show the leak on the car they quoted at a 2000$ repair, they refused to do so, great sign of service. To mention flagged every single possible fluid they could regardless of if it was changed recently in an attempt to maximize there income

I'm not surprised a dealership acts so selfishly, but the own service manager at BMW agreeing that they misdiagnosed due to THERE INABILITY TO CHECK a tune is hilarious - if you are sending a car here for inspection / pre-purchase inspection just don't they are complete amateurs and since the service I received was incorrect Ill be issuing a visa refund - steer clear of BMW Toronto!

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