I had to cancel my reservation due to Covid-19 and...

I had to cancel my reservation due to Covid-19 and have been waiting for three weeks for my refund!
I m pretty sure I ll never stay at this place got that reason, and the fact that they charge $25 a day for parking. They failed to mention this when I booked.
This is ridiculous!
Plan on waiting a very long time for a refund if you have to cancel!