Worst hibachi experience ever. 6:30pm reservations...

Worst hibachi experience ever. 6:30pm reservations with no dinner til 7:30pm. I expressed my concerns around 7:20pm with no apologies, no compensation on the bill. Another group was seated after us, served and finished before us. No explanation when I asked how that happened, given our reservations. We finished dinner at 8:13pm with 5 children under 18 years of age. Two of them were 1 & 2 yr olds. No manager came by to apologize or rectify the situation. I m very disappointed....