Leslie Clifton

Review of Putnam Community Medical Cente...

Previously I have given PCMC five stars due to con...

Previously I have given PCMC five stars due to consistent positive experiences, which I also reviewed. However, constructive feedback is needed for improvement. Today was a most negative experience in the surgical waiting room, as I waited for my husband . My first impression was small, cramped and overwhelmingly noisy. Perhaps more care can be taken as to sign on wall for only two guests per patient. Six people got up to leave as one, as a patient was discharged. It sounded like party central. One person was listening to videos on their phone at loud volume. What happened to silencing phones? I really wanted to take a chair and drag it out in the hall. My husband said he had a similar experience the last time he waited for me to have a procedure. Thank you PCMC for taking some steps to rectify this situation.