Heather Anderson

Review of Tortilla Press Cantina

Initially, I gave Tortilla Press Cantina two stars...

Initially, I gave Tortilla Press Cantina two stars. I'm revising my review after revisiting the restaurant. Chef Mark contacted me via email regarding my initial review. He didn't just offer my husband and me a complimentary meal. He really listened to our experience, and worked to resolve the issues within the restaurant. I'm really impressed. This is someone who cares, not only about his business, but about his customers. He did offer us an opportunity to return to the restaurant as a type secret shopper, for a complimentary meal. The difference between our first and second dining experience was like night and day. The changes he made showed. Our server was polite, attentive, and the food was delicious. We weren't sitting with empty glasses. And, while we did visit during the week rather than a weekend, I'm confident that the service would've been just as good had it been the weekend. So, thank you, Chef Mark. Our second visit was a much more enjoyable experience!