Rossana Capitano

Review of icon opticians

About a month ago I had a painful reaction in my e...

About a month ago I had a painful reaction in my eyes after wearing contact lenses. I phoned Icon, and after explaining what had happened they urged me to come and visit for a check (they even got me an appointment on the same day). I am familiar with visits at the optician but I have to admit I have never had my eyes so thoroughly examined! The care and time and attention to detail that Mehdii gave was beyond anything I have ever experienced in my life. It turned out I had a corneal ulcer and Mehdii explained it was a delicate matter and urged me to start immediately the treatment he prescribed. Mehdii explained that the ulcer was potentially related to a recurring problem I have with dry eyes and suggested products and procedures for me. After a few days I returned to check that the antibiotic treatment for the ulcer was working. I can almost hear Mehdii's voice while he was telling me 'thank God you phoned, this is something that needs to be taken care of straight away'. Luckily the ulcer was cured and since then I have seen him regularly to check on my progress. Again I cannot stress enough the great level of care and attention that I have received. I was so relieved that the ulcer was not there anymore and very pleased with the care Mehdii had given me.
I have taken my daughter to Icon optician for a number of years now and I knew how brilliant both Mehdii and Amjad have been with her but my personal corneal ulcer story has pushed me to write this review, to tell others how incredibly well I have been treated at Icon by Mehdii and Amjad.