WaxFree Ointment Review of Beverly Bank & Trust Company
I agree with @Theinsomniac826. Beverly Bank & Trus...
I agree with @Theinsomniac826. Beverly Bank & Trust is a shell of what it once was. I've been banking with them for my entire life, I loved the personalized customer experience/first name basis. Now, it's a very racist and sexist establishment. The personal bankers are very cliquey, inexperienced, extremely lazy, and talked down to me. Do not do business with Beverly Bank & Trust.
My most recent experience; I went to see a personal banker, I signed in, and a group of 4 personal bankers saw the sign-in sheet, and continued walked out to go to lunch. I waited more than 30 minutes and 30 minutes of no interaction, I was so angry I walked out. I returned later in the afternoon and my banking concerns were answered in mere minutes! I later went to the teller to deposit money, I wanted to have a teller that was experienced so I requested the one lady that I know for a fact that is competent. The young teller said, "Sorry she is closing out, I can take care of you instead I am closing out too." I made a simple transcription error on my deposit slip and the teller told me that it was easier to not make the correction and simply not deposit the extra money that I inadvertently forgot to mark down. My bad experience is not an isolated incident, I've experienced poor performance before but not like this.
I have several accounts that are tied to my bank account (direct deposit/paypal/etc...). I will be closing out my account as soon as all accounts are switched over to a better bank. I will be bringing a male relative who is experienced in the financial sector to ensure no mistakes are made for when I close out my account at Beverly Bank & Trust. I DO NOT TRUST that the personnel at Beverly Bank & Trust to be competent.
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