Expensive casualty to my 2005 RAV4 with near 110,0...

Expensive casualty to my 2005 RAV4 with near 110,000 miles discovered during a routine oil change and safety check prompted me to go from Service Dept. to Jeff Perkins in My Imports used car dept. Late on a rainy Friday afternoon, Jeff took my case, demo'd a 2014 Toyota RAV4 that was just what I wanted. Offered several alternatives, worked hard to get me the trade-in price I wanted. He juggled several customer phone calls, phone inquiries from his wife about his arrival home, but kept me engaged and eager to do business with him. Dealership closes at 6, but Jeff and the business manager worked with me until nearly 8 p.m. to get me in the car and on my way home.

I was thoroughly satisfied with how I was treated, have been a loyal Toyota customer since 1990 (nine vehicles bought or leased), and will certainly continue to be so. Jeff Perkins' hustle and sincerity were impressive. As I feel Toyota products sell themselves, it all comes down to the way the salesperson treats me and the deal that is struck. Jeff Perkins certainly worked hard to earn my business, and was successful.

I would recommend My Imports/Toyota to anyone who feels as I do, regarding dealing for a new or used car, or looking for reliable, prompt, and effective service.