I called before I went to this BMW to get my brake...

I called before I went to this BMW to get my brakes checked. They said "come over it's free of charge and we will be able to do it today." I went there, and once I got there they said that technician leave at 3pm (Saturdays). Then when I asked about the brake check they said they would charge me $180.

This place needs to improve it's customer service. They are wasting people's time. You need to coordinate with each other especially the people that talk on the phone and those that are in the service department.

Wasted my 1 hour of time and my gas money.