Excellent range, although slightly pricey. Items a...

Excellent range, although slightly pricey. Items are delivered incorrectly or broken, and customer service does not seem to be interested in assisting you with this. They also take plenty of time, waiting a week is what is considered "as soon as possible" at Brouwland.

- Update, as I cannot respond to your response, what you can control is to keep your promise to resend "as soon as possible" and not take a week. Vulnerable items such as glass bottles could also be packed a bit more solidly, I suspect this could have prevented the whole situation.