Darius Jones

Review of Visio Financial Services

Shop around! I would strongly suggest that you lo...

Shop around! I would strongly suggest that you look somewhere else. I will never use this company again for funding. There is a serious lack of communication and accountability. Besides the fact that they almost pulled my loan days before closing because they were bickering with my attorney about who does the title work even though in the state of CT we have the right to select our title attorney. The weeks leading up to the closing were frustrating, response time is days, even weeks. After we closed I asked who I relay my questions to, they gave me a 1800 # and a name. Nobody can help me on that 1800 number, they told me to try another #. I was trying to payoff my first lender and every time they said they'd call my lender THEY DIDN'T because my lender called me and told me. Very unprofessional, nobody knows the answer to anything and just pawn off all inquiries to "other departments". I paid for my appraisal almost 5 weeks ago and my appraiser hasn't been paid yet. They wired me the net proceeds from my sale and assured me I wouldn't be charged a wire fee and I WAS! One hand has NO IDEA what the other hand is doing and their client communications are not being monitored to address these issues, very frustrating.