Michael Hendricks Review of GoPro
BUYER BEWARE!!! Also be warned this company's cust...
BUYER BEWARE!!! Also be warned this company's customer service department is a joke. The supervisors keep refusing to speak to you to resolves issues. Promises are made to return you call and no one does. Go Pro took my money for a product I ordered over a month ago I have never received the product or my money back. I now feel that I have been extorted out my money. I have called the customer service number many times to resolve the issue in hopes to either have my money refunded or receive the product. The customer service is in the Philippines, the representatives are unhelpful and when you ask for a supervisor your either hung up on or placed on a 30 minute hold and then told the supervisor will not speak to you now, he will call you back. I've now been waiting on a called back for 2 weeks now meanwhile they kept my money and the product. I will be contacting the better business bureau. Please be aware of this company.
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