Jerry Nolasco

Review of Fort Lauderdale Marriott Harbo...

The hotel is very beautiful, amenities are very ni...

The hotel is very beautiful, amenities are very nice, as well as the gym. I was there in June, and during my stay there was a lot of rain, so I checked out two days early. When I call the hotel for assistance because they charged my credit card for two days I did not stay at the hotel, was was treated rudely, placed on hold forever, manager never cam to the phone and no one in accounting picked up the phone or called me back. Now calling Marriott customer support to get this resolved. Nice resort, customer service at the hotel is lacking. Have stayed there many times over the years both for business and pleasure, doubt I will return because of this.