Daniel Czwartkowski

Review of Coast Edmonton House Hotel

I have lived at Rossdale house just down the stree...

I have lived at Rossdale house just down the street from here, but after reading some of these reviews about the ineptitude of this company, I figured a lot of my experience could be very insightful for anyone looking to move into Edmonton house as well. A lot of our issues are related to Midwest as a company.

Our 3+ years at Rossdale house has been plagued with issues. My car has been broken into several times in the 'secure' parking, other cars are always being broken into. The cameras don't work in the parkade (not sure if they do anywhere in the building). The building is more concerned about spending money on amenities than keeping the building safe and secure. Midwest is also more concerned about just getting bodies in apartments rather than keeping their longer-term, good tenants.

We have lived through a shooting in the building, a mail room break-in and theft, vending machines being broken into, pepper spray incident where a floor had to be evacuated, and had to report suspicious people in the parkade to police.

We have been here through probably 30-40 fire alarms, many in the middle of the night. One elevator wasn't fixed for 8 months after we moved in. The jacuzzi has been closed for months at a time as well.

We signed a 6 month lease in Jan 2019, and when we went to sign another in June we were told "Midwest doesn't do 6 month leases in the summer". Our rental incentives have been cut with each new lease we sign, even though we were told when we moved in that they wouldn't be cut as long as we lived here (didn't get it in writing.. our mistake).

There is zero incentive to be a good tenant at Midwest Property Management. The management treats you as a dollar sign. I have been nothing but professional when emailing Robert, the senior property manager. When I tried to respond to his latest email today, I noticed my email was blocked now. We have also been ignored several other times when emailing. Highly advise against renting from Midwest.

When we first moved in, there was a massive electrical outage that knocked out power for all units in the building, it was later discovered that this was largely due to negligence in the building. Robert was there that day too, and originally said it was basically up to residents to deal with it. Once residents banded together and went to social media, they changed their tune completely and put residents in a hotel, but had to be essentially forced to do so.

I know there are several Midwest properties in the city. The value for money is not there, not even close. Spend your hard earned