Lovely location for sure, family of 4 we stayed th...

Lovely location for sure, family of 4 we stayed there for a couple of nights over the holidays however unsatisfied with the overall experience. Cancelled skiing on a Sunday in order for the kids to enjoy the highly advertised "play area" and when we tried to go, came to find out the hotel deceided to close the fun area for whatever reason that day... Try telling that to a couple of 7 yr old kids that saw everywhere on the hotel tv the adds for the fun area open. Complained about it to management and pretty much "tough luck" on their behalf and didn't seem to care or do anything about it. The brunch downstairs was amazing and pool for the kids is great otherwise . Dec 2018