S

Sunit Mathur

4 years ago

Update from my December 2019 visit, stayed Dec 25 ...

Update from my December 2019 visit, stayed Dec 25 and 26.

This was my first stay after the place rebranded itself to a Delta from the old Renaissance...Booked a Club Room for 2 nights including Christmas night. The club room is supposed to include a ton of amenities and I paid the higher price to make our stay memorable.

Arrived around 8 PM, checked in and asked for the directions for the lounge only to be told that the lounge is closed for the holidays... ridiculous, why was it offered in the first place? And why was I charged extra? I was given tokens for breakfast at the hotel restaurant which was obviously not the same.

This room features Club lounge access
Private access floor
Complimentary food:
- Hot buffet breakfast
- hors d'oeuvres
- dessert
- late night snack
Cocktails, for a fee
Complimentary non-alcoholic beverages
Honor bar
Complimentary business services

The room was comfortable, the shower still very good but Marriott owes me a refund for the bait and switch and the missing services.

Also, hope they do something about adding a proper exhaust in the bathroom...the steam from the shower has nowhere to go and condenses on the ceiling and then drips all over the bathroom...see pic.

Old Review from 2018 when it was the Renaissance:
Great rooms, friendly folks...loved my stay. The pressure in the shower is to die for :)

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