4 years ago

I've doing business with Hickory Furniture for sev...

I've doing business with Hickory Furniture for several years now. And specifically working with Susan LeFevers, a talented, responsive and most congenial sales/designer. I've purchased mostly high end furniture from such companies such as Lane Venture, Hancock & Moore, Hickory Chair etc. Most everything we purchased were custom designed. We are very detailed minded customers and demand the very best in responsiveness and quality. And btw, did I mention the prices we paid? We of course check prices as most others do. Not only was Susan and Hickory prices great, but they were in every case significantly lower in every case. When we had an issue with custom made leather chairs; no problem. Susan arranged a pick up and replacements were made. When we changed our mind about ordering something, we were issued a full refund on our cc before the items were put into production. And with a smile. Susan makes the tedious task of choosing fabrics and leathers into a very pleasant and fun experience. Responsiveness to our questions, comments and quote requests are always very speedy. When there is a question about any product, or we need something special to be done; Susan works her contacts at the cognizant manufacturers and works her magic to make us happy. The only problem I have experienced is that since Susan and Hickory are so good, we can't seem to stop ordering! That's the joy we have when doing business with Susan LeFevers. She is the greatest! And of course a lot is not possible without the support and backup of her managers and the customer support Dept. Susan LeFevers and Hickory Park Furniture. Take it from us......they are the best in the business!

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