Carmen Alletto

Review of St. Charles Toyota

I originally gave the service department a 5 star ...

I originally gave the service department a 5 star review. Unfortunately this has changed. I had my car serviced by them on Feb 26. Oil change and inspection. One week after getting my car serviced I started hearing a noise from the brakes. I called and talked to one of the service managers. He told me my brakes were fine. As a matter of fact he said I had 70 percent left on the pads. I recently took my car in to a local repair shop and they found my rear brake was almost metal to metal. They found my caliper was sticking.