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Devonte Powell

3 years ago

For the hour we spent there it seemed like we were...

For the hour we spent there it seemed like we were going to have a great time. We traveled so far; we arrived around 4:45. We enjoyed the lazy river one time before everyone got the boot and had to evacuate because of lighting in the area and bad weather arriving. Who knew we were gonna get bad weather? We definitely didn t. So we figured we could go to the office and get a pass to get in another day or our money back. The customer service and the crew in the office had such terrible attitudes. When I was just cooperating and being nice, and all I wanted was a free pass or a refund. While everyone was arguing the office started packing up with people with the same situation. The front desk people handled the situation terribly and had poor attitudes. The place went from great to absolutely unprofessional and terrible, and we were limited to the things we could do there knowing my girlfriend is pregnant, & they were telling us she can go on the slides & stuff when we all know that s what you shouldn t do if your pregnant. All I wanted was to speak to a manager & unfortunately their wasn t one there at the time. Just a terrible first time experience all around :(

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