Kristen Blackburn Review of Franklin Chevrolet
Went in to purchase a new car for myself. Spent an...
Went in to purchase a new car for myself. Spent an entire lunch hour with a rep and who said if I came back that afternoon they would have the information I had requested for pricing since we were also working with another dealership. Came back that afternoon spent almost 2 hours, it was pouring rain and still had an hour drive home, rep was too busy for me and did not have the info. Said they would email it that night or first thing that Saturday morning, meanwhile I received nothing. That Saturday morning the sales manager called and left me a voicemail, I called back and it has been almost two weeks, still no call back and just for the record, they not only lost a sale on one brand new vehicle, but two. Worst service ever! Called on Saturday to speak to someone and was transferred to the service center and still haven t received a call back. Not even worth 1 star!!!
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