My balcony beach view was actually a balcony beach...

My balcony beach view was actually a balcony beach bar view. Very loud crowds til midnight, even though I was assured the bars closed at 10. I immediately asked for a room change and was given a room with highway view and no balcony. Asked for a different room but was told resort was full and they only had my original room available. Asked for manager but was told one would not be available until 10 the next morning. I asked at that time for the manager to call me. To date I still have not received that phone call. To make matters even worse our room a wreaked of death and onion. The floors made our feet black with filth and I swear the A/C was not working properly as we woke all throughout the night drenched in sweat. Lastly, my VIP status was not brought up, so I had to ask myself. I will never stay here again nor will I ever recommend any others to stay here.