Paul Rodriguez

Review of La Mansion del Rio Hotel

Omni La Mansion Del Rio was not what we had expect...

Omni La Mansion Del Rio was not what we had expected. Our room was 756. The elevator and hallways were very hot. When we first got to our room the keys did not work. We waited outside our room for about 15 to 20 mins till the security guard helped us. Once we got into our room it was hot, it stayed that way most of the night. We also noticed the remote control for the TV was missing. We called front desk and they were able to send one up in about 15 mins. When we had to shower the push knob for the shower head to turn on kept popping out. After a stressful week we just wanted to relax but unfortunately we didnt experience that here at the omni. We will not be returning.