I was impressed with Erika, my customer service re...

I was impressed with Erika, my customer service representative. She was very patient and didn't rush me into making any decisions until I was comfortable with all the information regarding the various plans and prices that was available to me. I appreciated her professionalism and friendliness as well. Great job Erika. My Technician was Sammy. He arrived as scheduled and explained what he was doing. He also didn't complain when he learned that the previous owner used Dish and the satellite was still functioning. This was news to us as well. He went about disconnecting and setting up our direct t.v..We were very grateful for his professionalism and how he explained the new service. Great job Sammy!