I have been going to this place since I have been ...

I have been going to this place since I have been a kid and never had a problem until yesterday and today I placed orders both days and never got my order and when I called to confront them on what the problem was I got the run around the manager was rude and incompetent and the guy taking orders on the phone was more incompetent than her she said she was having a bad personal day that's not my problem this is business and I am a customer at least I was!!!! I'm so disappointed in a place I used to love there is no excuse for the way I was treated they both deserve to be fired and I will never spend another dollar with this so called business I hope no one else gets treated like I did spend your money some where else!!!!!