Ali Hails

Review of North Cypress Medical Center

Only giving two stars because the doctors are help...

Only giving two stars because the doctors are helpful and I ve never had a problem with them. Every single receptionist that works in this building is completely rude and unhelpful. I ve been going here since the end of last year and I have never once had a good experience trying to schedule an appointment or get basic information. One receptionist had the nerve to sit in front of me and constantly say your insurance won t pay this. There s no way your insurance will cover this. You won t be covered. Without even looking into the multiple surgeries I need to get. All I asked for was an estimated quote and that is the response I get. No quote. These women that work here are rude and highly unprofessional. I will be taking my complaints beyond a review because this is unacceptable. Patients are coming in spending thousands of dollars and are supposed to put trust into people with attitudes like this? I do not think so.