One of my family members had to take their dog las...

One of my family members had to take their dog last night for emergency services. Unfortunately the dog had to be put to sleep due to the complicated medical issues. My family member did not have his credit card on him and paid the cash he had with him. This morning, less than 8 hours after having to make such a difficult decision, the vet was calling about payment, insinuating that cremation and return of ashes may not happen if payment did not occur soon. I understand that businesses need to be paid, but this was inhumane and unprofessional. A loss of a pet is like the death of a family member, show some respect.