Matt Kershner

Review of Bob Brown Chevrolet

If I could give 10 stars I would! Me and my wife w...

If I could give 10 stars I would! Me and my wife were looking for a GMC Acadia for quite sometime! We were looking for months just to get started! Well we go the money all saved up and started looking really good past week! I looked real good on Monday late night 07/17/17 and found one here and another place!

I called Bob Brown Chevrolet and Mike Carley answered the phone on Tuesday 07/18/17 I told him what the deal was that we lived 2 hours and 45 mins away and I wanted to know what his bottom dollar on the Acadia would be and that he was competing with another dealership! Mike said let me physically see if its on the lot and call you back in 20 mins well 10 mins later he called back and said yes he had and with a great price! I told them I wanted to talk to the other place and I would call my wife cuz she was at work he told me to get back to him so he could hold it! Well got a hold of my wife and never heard back from the other guys at all! So I called Mike back and said ok hold it for us we will be on our way around 330 he said that is fine he would save it for us and wait for us to arrive! Also told him on the phone and through text message from my wife all the information we needed so that the paperwork wouldn't be a hassle at all since we had to drive back that night if we bought it after we test drove it!

Mike Carley checked on us cuz of rain storm in Iowa City we told him we were fine and delayed a little and would be there in 50 mins! As soon as we pulled in we saw the Acadia where it had a welcome sign on it with our names on it wow were we shocked and tickled about that! We looked at the outside before going in and no one bug us while doing it! We walked in ask for Mike finally met the man we heard on the phone and text messages! What a great all around guy as soon as we got there!

Mike let us all look around in it before our test drive, then off to the test drive where we wanted him to come with us since so my wife could drive it and he took us on a long ride and then a place where I could as well! Then Mike helped show all the features we didnt know about and test them out like auto hatch, how all the seats went down in the back! Everything on the remote, etc etc real hands on and very knowledgeable! We wanted so he took us back to his office took the insurance card then sent us to Dan Dunham the finance guy where he had all our paperwork ready and had it hassle free like we asked he was a superb! Everything was amazing and on point and everything we wanted! I drove the truck home and she followed loving every minute of her new car! Mike even called us today Wednesday 07/19/17 to ask how everything was, the drive and how we liked it amongst other things!!! Never had that!!!

Mike Carley is an outstanding guy that went above and beyond to make us happy and get us in the car my wife has always wanted! Other dealerships should take from this in that area and in ours cuz hands down the best sales person, finance guy and dealership I have ever dealt with in my life! I would recommend this place, Dan Dunham and especially Mark Carley to anyone! You guys are amazing!