Steven Sexton Review of Natural Bridge Caverns
Went here so our kids could do the tyke zipline. W...
Went here so our kids could do the tyke zipline. While the course and facility were excellent the staff and service was terrible. Immediately when approaching the area to purchase tickets for the zipline the staff working all seemed in really bad moods. When dealing with kids a staff needs to be light and fun but these employees were very cold and unwelcoming. This put damper on the entire experience and because of it we said we would never come back. There are a lot of places we go and the product might not be the best but the service is great so we come back. This place suffers from having a great product but a staff (at least at the zipline) that ruins the experience. This was made even worse considering we were the only ones at the zipline.

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