WORST COMPANY EVER. Received x11i in Jul, moto...

WORST COMPANY EVER. Received x11i in Jul, motor burned out in Jan. Looks like downtime on machine will be in excess of two months. Customer service is the worst, they will string you along that the out of stock part will be ordered soon, which it is not, and the managers never take calls. Looking at previous reviews of this company, this is normal operations. Do not buy anything from this company!