Donna Baldwin

Review of Ark Restoration

We used ARK Restoration last year when we had wate...

We used ARK Restoration last year when we had water damage that caused extreme mold to ceilings, walls, furniture, etc. They came in immediately & began to set up humidifiers, fans, etc. to start the process. They worked closely with our insurance company & were able to get full payment for us as their knowledge of water/mold/mildew damage is greater than that of an insurance adjuster. They stored our personal belongings in a climate-controlled storage facility & cleaned our belongings, returning them in even better condition before the damage. Those unable to be cleaned satisfactorily.....again, they worked with the insurance company & fought for us to get what we deserved. They removed the mold/mildew in our home with safe, environmental products & arranged testing before & after the cleanup. Their knowledge of construction, mold/mildew effects, insurance company policies & procedures, etc. is unsurpassed. What started off as a complete nightmare & extremely stressful event was lessened as a result of ARK's professionalism, knowledge, care, concern, quality work & desire to put their customer FIRST to achieve complete satisfaction with their services. I pray I never have damage such as this again, but if we did, I would not hesitate to contact Justin & Doug/ARK to provide us with the same quality services & care for our home. Thankful we have a company of this caliber in our area! Blessings for ARK Restoration!