The TV doesn't have any apps that are advertised o...

The TV doesn't have any apps that are advertised on the hotel website (Netflix and Spotify). I was told they would fix it for two months, and finally after my tenth complaint found out that they don't have a contract with Netflix anymore. Obviously, website still covers it. Some customer service.

Cleaning the room every week doesn't include mopping the floor, so it gets dirty fast, especially since you have no way of doing it yourself. And forget about dusting.