Waited three hours for them to change my oil. I ha...

Waited three hours for them to change my oil. I had an appointment. I found out they forgot about me :/
Oct 2020 Edit: I've decreased the stars in lieu of covid. The service person I dealt with stopped wearing his mask properly. We were in close proximity as well, with nowhere for me to distance. As the morning progressed and more customers came in, there were too many in a small area, made worse by the fact that many had no mask on at all. Since our county is in a required mask mandate, this was extremely disappointing. On a good note, they didn't forget me this time.