Monique Spicer

Review of Dr. Robert Canales Pediatric C...

My son was token in to see Dr. Roberto Canales yes...

My son was token in to see Dr. Roberto Canales yesterday (09/17/2018) because he has had a bad cough. He has a history of asthma and was on albuterol on the days prior to being seen. When he develops a cough, given that he has bad asthma you can only imagine it doesn't help. When he was seen yesterday he was prescribed more albuterol , steroids and was told his blood pressure was too high for a 7 year old. I'm no Dr but common sense people, being on albuteral ( especially days prior to his visit) his blood pressure is bound to be high. They gave me orders for his school nurse, that stated he had to be excused from class 3 times a day for a week to check blood pressure. AGAIN this is something that is bound to take place (the high blood pressure) given the medicine he is on. GOOGLE it, it is not rocket science. So I called and left a message for the assistant to call me back regarding my concern. When she did she told me that was untrue the medicine had zero effect on his blood pressure (B.S) and that he was diagnosed with croups cough. I WAS LIVID no one not once mentioned while in the room when the Dr that he was diagnosed with croups. As a parent, COME ON communicate with us and let us know that. But no i wasn't. This assistant of his was rude and tried to make it seem like not telling me he was diagnosed with that wasn't a big deal. If someone's diagnosed with AIDS are you not going to inform them of that, and allow them to just casually walk out with a couple of prescriptions like no thing? IF someone gets diagnosed with the flu are you going to allow them to walk out the office with meds and have them assume it's "no biggie" while they walk around spreading germs?? To top it off i called the office and whoever i spoke to at the curie location continuously interrupted me, chuckled when i politely asked her to stop and when she put me on hold cause i requested for a supervisor i was hung up on. I have heard many great things about this DR it's unfortunate that his staff left a bad taste in my mouth. I am currently waiting for a call-back from the Doctor himself. My advise to you all, do your research and regardless of how good of a doctor they might seem make sure THE STAFF IS A GOOD FIT TOO.