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Ivan Trujillo

3 years ago

If I could I would give this place ZERO stars!!! T...

If I could I would give this place ZERO stars!!! Talk about worthless and incompetent staff from the sales person all the way to the person in the credit department!!!!!!!!!! My wife and I stopped by on Tuesday to get an oil change done on our truck and while we were waiting decided to look at the 2020 inventory they had. As we were looking at the trucks we were approached by a salesperson, Raul, who by no means has any knowledge whatsoever of what being a salesman is!!!! My wife and I saw a truck that caught our eye, we did all the paperwork and were approved but because he did not have a drivers license we where told that if we brought someone in with a drivers license the truck was ours. My husband called the salesperson the next day to tell him that we had my brother as a co-signer and even offered to put a deposit to hold the truck because the salesperson was off on Wednesday and wouldn t be back until Thursday, we knew it would go towards the down payment anyway. We get there on Thursday only to find out that the truck we were interested in was sold to someone else and were offered totally different trucks than what we wanted!!!! DO NOT TRUST ANY OF THESE PEOPLE THEY ARE COMPLETE FRAUDS AND DECEITFUL LIARS!!!! I HIGHLY RECOMMEND GOING TO OTHER DEALERSHIPS!!!!!

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