Disgustingly they work, both in the office and wit...

Disgustingly they work, both in the office and with the parcels:
Twice the counter-workers answered my question: we do not know, call and sort things out for yourself.
In one machine, the "change cell size" button worked incorrectly, I had to pay twice. Naturally, the money was returned for one parcel.
The man is waiting for more than a week, although they promised that they will deliver it a few days ago. I'm ashamed before the man.
Calling up to them is almost impossible because they are all phoned because Omniv has a problem with sorting caves.
We asked to write a statement about the loss. And by the way, I had to ask myself, do not hang up, until I have issued a statement.