Well.... visit started with us looking at a partic...

Well.... visit started with us looking at a particular vehicle, only to have some manager slap a price on the car, which was $1800 more than it was listed online. That was discouraging, but our salesman ensured us that we would negotiate from the price listed online. Car looked great and we ended up negotiating a reasonable price with the condition that the alignment be checked and fixed... OVER A WEEK LATER.... the alignment has not been properly fixed, your dealership still has the vehicle, we have received little to no correspondence from the dealership (sales or service) regarding what has been done to try to fix the issue.... oh, and yes - I still don't have my vehicle. Y'all are about to wind up on Yelp's and Google Map's "worst of the worst" list... again. :(

I am tired of people telling me something to get a deal closed and then not properly following through. If y'all never intended to fix this properly, or didn't think you could - that's fine - but that WAS a condition of the sale. Ron Jackson? (used sales manager) ensured me that this would be taken care of... Julian in service echoed that - and yet - here we are... not fixed right and you still have my car. :( I am thoroughly disappointed. A fix to the problem is literally all it would take to turn this entire experience around. Please resolve.