Shannon Hart

Review of Riverview Spa

I had the perfect surprise weekend for my Mother p...

I had the perfect surprise weekend for my Mother planned for her 60th Birthday and they completely ruined it. The spa at Riverview messed up my entire reservation. I bought a package for us to stay the night at the hotel and get massages. I made it quite clear that I wanted the reservation the night that we checked in. They made it for the next day when we weren't even going to be in town. When they called to confirm the appointment they were so incredibly rude insisting it was my fault. They refused to do anything to help me and just directed me to the hotel. I will NEVER use this Spa ever. DO NOT GO HERE.