Afternoon at home to receive package, after GLS co...

Afternoon at home to receive package, after GLS confirmation of changed delivery day. Package tracked via GLS site. To my surprise, the message appears: '14: 21h / delivered '. But no one seen; nothing on the bus. So looking for GLS depot phone number (not available on the site). Finally called GLS just after 5 pm. Operator informed that her system said "address incorrect / address not found". Strange: street has been around since the beginning of the last century, I have lived here for over 15 years. She calls concerning delivery person, receives voice mail. His phone is off While on site and delivery options, GLS reports delivery until 5:30 PM. Pruss work. The sender of the package thus loses customers, that's for sure.