Andrea Bowden

Review of The Chester Grosvenor

Dissapointed me and my partner stayed for 2 nights...

Dissapointed me and my partner stayed for 2 nights.our room wasnt cleaned there where dirty towels left on the floor from fri and they where still there sat night when we arrived back to our room.then on check out i was charged 20 pound for parking when it clearly states on your website free parking.the hotel was lovely and staff was pleasant .but to say its a 5star hotel and it was a special occasion i was left rather robbed considering the amount u pay to stay here ive had no problems like this in other 5star hotels ive stayed at .