PLEASE READ TILL THE END

PLEASE READ TILL THE END
12/07/2019
I am a sales associate working in Selfridges for one of the most iconic brand. In two days my last day of work (officially will be August the 4th). I was helping one of my loyal client and during our conversation I notice a lady staring at us. She start complaining that we were simply chatting and she needs immediate help. Info: this lady just step in store 10 seconds before and other clients were waiting to be helped before her. Careless she start shouting at me and my client was shocked. I kindly invited her to just wait a bit and someone surely would help soon. I thought she was alone but straight after a man, when I was still explaining to her that no one was free at that moment, start raising his voice and come close to me trying I guess to take my arms like he wanted to say you need to listen to me and to what I m saying . He was very aggressive and before him to touch me I stepped back and said do not touch me please as we are instructed to do in these circumstances. Careless the man kept going with sentences like we are clients like everybody else and we must be helped , still with voice very loud. My client tried to explain as well that we were not chatting but I was helping them and he just kept going staring at me and all of a sudden he said: YOU STUPID GAY MAN.
I called security and nothing has been done, yet I hope. I m feeling so humiliated and no for the words that have been said, of course these words affected me anyway, but for the silence around the situation. Shame on Selfridges for this little support or actually for disappearing completely. Even if I asked to escalate the situation still till today didn t hear back from any members of Selfridges staff. Putting rainbow colours all around the mall doesn t really show support if when these things happened there s only silence.