Went on the website and bought day passes for toda...

Went on the website and bought day passes for today 10/28 and no where on the ticket was the hours of operation for the park. We got there confused because they were closed with hours of operations up on a sign that said they opened at 11. A security guard walked up to us and snapped at us for being at the gate he said something about the barricade, but there was no barricade up. We were treated like garbage and we paid over $200 to be there. Turns out the park doesn t open until 6pm and we only get 5 hours of time in the park now for all the money we paid. We tried calling in but it s a dead end with no help or person to talk to.