Daniela Duran

Review of Horizon City Campus

I have nothing to complain about as far as wait ti...

I have nothing to complain about as far as wait time or staff. In less than 10 minutes we were called back. The nurses and doctor were good with my baby. Everything went smooth. I did try looking for urgent care and night pediatricians before going to this ER, but nothing was open on Saturday night/Sunday early morning in my area. The reason for my two stars is my bill. I understand emergency rooms are more expensive. I called to ask for an itemized receipt and it says I was charged for a Level 3 procedure???? A swab for Influenza and RSV is a procedure? No, actually I was told I m being charged 2,380.50 for a facility charge! Yeah, so just because I used their room now I m being charged 1,709.00 this is after applying insurance credit or whatever. I paid that much for labor and delivery. One thing, they do offer is assistance on your bills IF you qualify. This is so ridiculous. Talk about a money hungry hospital. I will never go there again nor will I recommend it to anyone.