Brian Dunning

Review of Hyatt Regency Bethesda near Wa...

Likely the worst Hyatt Regency experience I've eve...

Likely the worst Hyatt Regency experience I've ever had. This property should have been closed. If I knew it was in this condition I would not have booked. Street level signage is so inadequate, the Uber driver circled the block three times trying to find the property. I also just ordered a room service Cobb Salad that looked like it was assembled using a food processor! And to add insult to injury, when checking in, the front desk has pre-printed flyers informing guests there will be no running water between 1:30 - 4:00 pm tomorrow. If there was a rating below terrible, I would picked it. Over the next year, I am scheduled to travel to this area monthly, there are plenty of options available, and this property will not be one that I select.