Shia S

Review of Chef Rob

If I could've given a 0 star I would. The food is ...

If I could've given a 0 star I would. The food is worth the 2 star. The customer service was abysmal. We go in and were greeted warmly. I'm going to preface that my brother said they were slow and I expected that. Cool. The hostess seats us (party of 4) and after 20 minutes comes back to get our drinks. Let's us know that our server wasn't there yet (in the building. ) I didn't realize that we would be ignored. The hostess who was our initial contact let us know that serving was not her job when we asked to to place a dessert order with her since our server was absent. the server finally comes. Gets our orders we Had hoped period of course the orders were not correct, we barely got any drinks refilled due to our hostess chummy with the table of gentleman And Ignoring us. Then when we get the check's there are added items that we did not have. The charges had to be fixed and then I learned that and automatic gratuity of 18% was added for a party of 4 which the server did not make us Aware of period I don't have a problem tipping but what I have a problem with is tipping someone who did not provide any sort of customer service she wasn't there for almost an hour of the 2 1/2 hours we were there. The food was the only saving grace in this whole trip. However upon check out and finally getting the bill fixed I look up in the sanitation score is a 87%. I Then became concerned. I wondered about the cooking staff since the serving staff was so underwhelming. I will not recommend this established friend to anyone I was I Tremendously disappointed in the service maybe I'll do a to go order If there's another next time. Research other Caribbean spots 1st.