Spent my anniversary here. Was scheduled to check ...

Spent my anniversary here. Was scheduled to check in at 6:00 got to the location at 5:55 and was told my room was not ready and it would be 5 minutes. 10 minutes later I was given my key. I booked the presidential suite 1201 and walked in and the floors were noticeably dirty. Around 9:30 house keeping was at my door... which I found very odd, I never had housekeeping come so late at night. When I came back from a night out around 4:00 AM I went to take a shower and was very disappointed when there was no hot water. In either bathroom. When I expressed this at checkout they notified me that they are aware and had been for serveral days, but no one explained this to me when I called to book or at check in... I paid for the presidential suite and was treated like I was not a paying guest at all...