I called for something that had to deal with a Tra...

I called for something that had to deal with a Travis county sheriff and an attorney and this lady I spoke with kept telling me, "what do you want me to do" very disrespectful and when I had told her the attorney I was trying to reach wasn't in service anymore. Honestly it was like she wasn't listening! She kept repeating "then call her, this does not concern us" and I'm like "ma'am, it basically does and that's exactly what I am saying; she is no longer an attorney so I don't know who am I suppose to reach and this does regard y'all" and she replies, "ma'am I don't know what you want me to do this doesn't involve us" !!!??? Like what in the world?! I highly recommend if I could have I would have asked for her supervisor! Lack of communication skills!