Matt Reincke

Review of Opelika Ford Chrysler Dodge Je...

Had to wait over three hours for my oil change and...

Had to wait over three hours for my oil change and my tires rotated. I expected somewhat of a wait not a three hour one.

I paid for a service plan when I bought my vehicle from another chrysler dealership. I was assured by the dealership and the company providing coverage that it would be accepted at any Chrysler dealer. The dealership in Opelika had trouble getting it to pay for my vehicle here. They finally did, but I have never had to pay for oil changes because of this service plan. Here I did have to pay a portion. Not sure how the plan covers only a part of the oil change and tire rotation when it says it is covered completely.

Once I left I noticed my tire light came on. I checked the tire pressure I had one tire over inflated and another that was low. These guys are supposed to be the professionals.
Won't be coming back.