I was very upset with my stay at the Manhattan Hot...

I was very upset with my stay at the Manhattan Hotel this past weekend. After arriving late at night, I was greeted to a room that looked like something found in a Motel 6. There were stains on the carpet, scratches on the wall, and a bathroom with a toilet that looked like it belonged in the middle of a correctional facility. The next morning, I turned the shower on to find mold all over the shower liner. I ran down to speak with a manager and he apologized and told me he would relocate us to a better room. He did. The new room was great. But why was I not put in that room before? It did not make any sense. Also the biggest turn off was the number of people that hotel was accommodating. It was INSANE! I had to wait over 15 mins to get into an elevator and the lobby was just jammed pack with tourist and luggage. It was a complete mess. The staff even commented that it was out of control. I was very disappointed with my stay at The Manhattan and would never recommend it to anyone. The place is under staffed and overcrowded.