Disappointment is an understatement for how I feel...

Disappointment is an understatement for how I feel at this point. I called this IMOS around midnight tonight and ordered food for myself and my coworkers. We are currently at work and SUPER BUSY! So as a reward to ourselves we decided on the very delicious thin crust IMOS. I called, placed the order, received confirmation from the person that answered the phone and was very happy about our food that was on the way! An hour passes and still no pizza! So I place a call to our wonderful (hear the sarcasm) IMOS inquiring about the ETA for the order. I immediately knew there was a problem because I was placed on hold and the manager gets on the phone. Now by this time they are closed so there is no way to replace the order. The manager tells me there is no order and there really is nothing she can do because her driver is gone for the night. Now what s so disappointing about this is that someone else from my place of employment called and ordered about 15 minutes before I called and placed our order their order was delivered with no issues. So the question I have is what happened with our order? Was it too close to closing time? Did the very unfriendly delivery driver not want to make the trip again? I ve never really had a pleasant experience with this IMOS every time I ve called to place an order they are always so rude and if you don t tip the delivery driver, be ready, she will slam your receipt on the counter with no remorse! So now I have to wonder is this why my order was never put in because the last person didn t tip the delivery driver? I was told about this experience from a coworker. This is also very upsetting because of the amount of money we ve spent with this IMOS in the past, well looks like we ll have to start ordering from the one on Forest Park. I will not spend my hard earned money somewhere it s not welcomed.